Key Responsibilities
1. Identifying and disseminating information to and from the market / customers, and alerting management and your team on trends, risks, and opportunities to maximise and sustain revenue.
2.Promoting and maintaining the highest standards of customer service in order to maximise the returns from existing relationships, and attract new business from targeted customers.
3. Participate in business development initiatives in line with the overall bank wide strategic plan.
4.Ensuring achievement of Budgetary and monitoring objectives for the Enterprise Banking unit.
5.Monitoring and enhancing the business portfolio risk profile within agreed parameters all the time e.g. acceptable quality of assets within the target segments; together with the Risk Unit, to minimise non-performing assets, and to ensure accumulation of deposits with a view of generating inexpensive and stable deposit base.
6.Review daily reports (balance sheet, profit and loss, accounts in excess and arrears) and take corrective action where necessary. Prepare a report for Credit Management.
7. Review the sales plans for the relationship managers and guide them accordingly.
8.Carry out weekly team sales performance review and prepare a team sales report for the executive meeting.
9.Witness legal documents for example mortgages affidavits, customer correspondences, sales reports and the monthly balanced score card export.
10. Attend to client complaints; carry out site visits sales presentations and business clinics.
11.Identify staff training needs and organize training with the Human Resource Manager, schedule leave for staff, review staff performance, and provide career guidance to them.
12. Exercising any discretionary / delegated powers and authorities within the set limits and with reasonable care.
Knowledge, Skills and Experience
o Bachelors Degree in relevant field
oPost Graduate qualification in a relevant field
o A minimum of 5 years relevant experience in banking with exposure to SME lending business
oSelf-guided, strong innovative, creative thinking, analytical, resilience and leadership skills.
o Strongly customer focussed.
o Must be self solution driven, proactive and have an in-depth knowledge of the SME business environment and Industry with Strong negotiation, interpersonal and communications skills
o Exhibit drive energy, aggression and passion for business development and acquisition and has effective customer relationship management skills
How to apply
Applicants should send job applications, up-to date curriculum vitae and copies of academic certificates through courier or hand delivery to the address below by 18th July 2011.Your application should include three references, none of whom should be your relative and all of whom should have supervised you, taught you or known you through your work. Only short listed applicants will be contacted. If you do not hear from us by 1st August please consider yourself unsuccessful.
THE HEAD OF HUMAN RESOURCES, BANK OF AFRICA – UGANDA Ltd, Plot 45 Jinja Road P O Box 2750, Kampala
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